Here at storm, we pride ourselves on our outstanding levels of support appreciating how important your systems are and how frustrating it can be when they go down.
We see ourselves as your virtual IT department, the people you call in times of trouble.
For that reason Strom I.T. offer the following support services: Remote Support Service (RSS)- either pay per job or annual service contract, with our remote support package we can solve the problem from our offices. With your permission, a qualified technician takes control of your PC (via the Support button below) resolving the issue swiftly with minimal inconvience to the client.
Service Contracts - for Home & Business users alike with our service contracts we become your IT department, where we let you run your business / lives while we take care of your systems. Our service contract clients take full priority, we will respond within the specified time, because of this our clients expect a very high level of response and they often get it.
We can incorporate weekly / monthly visits for network administration and general monitoring of your home pc or business Network. |